According to people related to sociology, “ethnocentrism is the tendency to believe that one's ethnic or cultural group is centrally important, and that all other groups are measured in relation to one's own. The ethnocentric individuals will judge other groups relative to his or her own particular ethnic group or culture, especially with concern to language, behavior, customs, and religion. These ethnic distinction and sub-division serve to define each ethnicity's unique cultural identity.”
Ethnocentrism may also occur individually as it's a sort of cultural or ethnic discrimination, or rather, a sort of sub-estimation based on fame, wealth, social class, power and culture. Unfortunately, however, this societal approach is part of human interaction where education and/or instruction are the best way to reach cultural assimilation and enculturation through socialization, a way to prevent any sort of discrimination. Moreover, many people don't consider discrimination broader as they scarcely consider that social position or social stratification may lead to discrimination.
It is common to see ethnocentrism in parking lots where an employee's employment may be terminated if a customer desires so out of social opportunism. That's happened to me on the 12th of July while doing my job well. That day, Lanier Parking Solutions Senior General Manager Manuel Rodriguez terminated my employment due to a customer's complain upon an event in which I performed my duty accurately with irrefutability. The main reason why my improper employment termination occurred was because, according Manager Rodriguez, the customer put his complain in several locations on the web. That's the reason why, apart my decision to ventilate this issue in a civil court of law seeking fair arbitrage, I will make know this issue, including the facts that provoked my employment termination, publicly.
The facts: “On Monday the 11th of July, around 8 am, I saw a customer removing a red cone to park his car by himself. I approached him and told him that the area where he had parked already his car is available from 10 am, and that he should not do so (remove the cone without authorization). I told him that for that time, it was fine. Then, in an authoritarian manner, he told that the area must be open before 9am. I told him in a professional way that he should go to the office for further information because I was an employee. I thought that the issue was over when he said angrily that he would remove the cone any time. Then, I told him he should not. He told me not to yell at him. I told him I did not although I was sorry if I had, I said! That was all!
Afterwards, the customer whose name I do not know yet, he's been complaining everywhere and as a result, I've had an employment termination.
I do not know, fellow friends what you think about this issue, but I'm sure you know I love you all! I will fight for a safe and fair decision.
The bottom line is that it's too much noise for a single thing! The complaining customer is taking too much interest in having me out of my job through opportunism beneficiated by a social position based on in the cliché “The customer is right!”
With love and friendship,
Sincerely,
Angel R. Almagro
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